Player Protection & Safety

Responsible Gaming at tb baji

tb baji is committed to providing a safe, fair, and enjoyable environment for all players in Bangladesh. Our responsible gaming programme gives you the tools to stay in control — from deposit limits and session reminders to full self-exclusion. We believe that gaming should always be entertainment, never a source of harm.

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Our Tools

Built-In Player Protection Features

tb baji equips every registered player in Bangladesh with a dedicated set of responsible gaming controls. These tools are available directly from your account dashboard and can be activated at any time — no waiting period, no fees.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your tb baji account. Once your limit is reached, deposits are automatically blocked until the period resets. Limit reductions take effect immediately; increases require a 24-hour cooling-off period.

Session Time Limits

Set a maximum session duration so the platform automatically alerts you — or logs you out — when you have been playing for your chosen length of time. Regular reminders help you stay aware of how long you have been active on the platform.

Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, your account is suspended for all gambling activity. You can still log in to withdraw your remaining balance during this period.

Loss Limits

Define a maximum amount you are comfortable losing over a set period — daily, weekly, or monthly. tb baji will stop you from placing further bets once that threshold is reached, protecting your bankroll and helping you play within your means.

Self-Exclusion

If you feel you need a more significant break from gambling, tb baji offers self-exclusion options from 6 months to 5 years — or permanent closure. During self-exclusion, your account is fully suspended and all marketing communications are stopped immediately.

Reality Check Reminders

Enable on-screen reality check notifications that appear at regular intervals (every 30, 60, or 90 minutes) while you are logged in. Each reminder shows your session duration and net wins or losses, giving you a clear picture of your gaming activity in real time.

Section 1

Our Commitment to Responsible Gaming

At tb baji, responsible gaming is not a legal checkbox — it is a core part of how we operate. We are committed to providing Bangladeshi players with a safe, transparent, and enjoyable online gaming environment. That means giving you meaningful control over your gambling activity, being honest about the risks involved, and making it easy to seek help if you ever feel that gaming is getting out of hand.

Online gambling, including casino games, cricket betting, and slots, is intended to be a form of entertainment. Like any leisure activity, it carries the risk of becoming problematic if approached without awareness or discipline. tb baji takes this risk seriously. Our responsible gaming programme is designed to empower players — not to restrict enjoyment, but to ensure that every session on our platform is one you chose freely and can afford comfortably.

We encourage all players to treat gambling as entertainment with a fixed budget, never as a source of income or a way to recover financial losses. The house edge exists across all games, and while large wins are possible, no strategy guarantees consistent profit. Playing responsibly means accepting this reality and setting clear boundaries before you start.

Our Pledge: tb baji will never pressure players to continue gambling or to reverse a self-exclusion decision. If you choose to use any of our player protection tools, our team will fully support your decision and enforce your chosen restrictions without question.

Section 2

18+ Age Restriction

The tb baji platform is strictly for adults aged 18 and above. We do not permit underage gambling under any circumstances. This policy applies to all players in Bangladesh regardless of the type of gambling activity — casino games, sports betting, live dealer tables, or any other product offered on the platform.

Age Verification at Registration

Every new tb baji account is subject to age verification as part of the Know Your Customer (KYC) process. Players are required to provide a valid government-issued identity document — such as a Bangladesh National Identity Card (NID) or passport — confirming that they are at least 18 years of age. Accounts that cannot be verified as belonging to an adult aged 18 or over will be suspended and any funds in the account will be returned.

Protecting Minors

If you share a device with a minor, we strongly recommend taking the following precautions to prevent underage access to the tb baji platform:

Log out of your tb baji account after every session — do not leave your session active on a shared device.
Do not save your login credentials in a browser or password manager on a shared device.
Use parental control software on devices that children have access to. Reputable parental control tools include Net Nanny, Kaspersky Safe Kids, and the built-in parental controls available on Android and iOS devices.
Keep your tb baji account password confidential — never share it with anyone, including family members.

If you suspect that a minor has registered an account or accessed the tb baji platform, please report it to our support team immediately at [email protected]. We will investigate and take appropriate action without delay.

Zero Tolerance: tb baji has a zero-tolerance policy on underage gambling. Any account found to belong to a player under the age of 18 will be permanently closed, all winnings will be voided, and deposits will be returned in accordance with our Terms & Conditions.

Section 3

Signs of Problem Gambling

Problem gambling can develop gradually. Many people who gamble problematically do not recognise the warning signs until they are significantly impacted. tb baji encourages all players to regularly reflect on their gambling behaviour and to be honest with themselves about how gaming fits into their lives.

The following are common indicators that gambling may be becoming a problem. If you recognise several of these signs in your own behaviour — or in someone close to you — it is important to seek support.

Gambling with money you cannot afford to lose, including money set aside for rent, food, or family obligations.

Chasing losses — continuing to gamble after a losing session in an attempt to win back what you have lost.

Lying to family members or friends about how much time or money you spend on gambling.

Feeling anxious, irritable, or restless when you are not gambling, or when you try to cut down.

Neglecting work, studies, family, or social activities because of time spent gambling.

Borrowing money, selling possessions, or taking out loans to fund gambling activity.

Feeling that you need to gamble with increasing amounts of money to get the same level of excitement.

Using gambling as a way to escape stress, anxiety, depression, or personal problems.

Making repeated unsuccessful attempts to stop, reduce, or control your gambling.

Recognising these signs is the first step toward regaining control. tb baji's support team is available 24/7 to help you activate protective tools, discuss your options, or simply point you toward professional support services in Bangladesh and beyond.

Section 4

Player Protection Tools — How to Use Them

All responsible gaming tools on the tb baji platform are accessible from your account settings panel after logging in. They are free to use, take effect immediately (for restrictions) and require a mandatory cooling-off period (for increases), and can be adjusted at any time.

Deposit Limits

Navigate to Account Settings → Responsible Gaming → Deposit Limits. Select your preferred period (daily / weekly / monthly) and enter your maximum deposit amount in BDT. The limit takes effect immediately. If you request an increase, a mandatory 24-hour reflection period applies before the higher limit is activated.

Immediate Effect

Loss Limits

Set the maximum amount you are willing to lose over a daily, weekly, or monthly period. Once the limit is reached, your betting access is suspended until the period resets. Reductions are immediate; increases require a 24-hour delay and support confirmation.

Immediate Effect

Session & Time Limits

Define a maximum session length (e.g., 1 hour, 2 hours, 4 hours). When your session reaches the time limit, you will receive an on-screen notification. You can choose to receive a warning only, or to be automatically logged out when the limit is reached.

Configurable

Reality Check

Enable pop-up reminders at intervals of your choice (30 / 60 / 90 minutes). Each reminder displays your current session duration and your net position (wins minus losses) for that session, so you always have a clear, honest picture of your gambling activity.

Recommended

Tip: Even if you do not currently feel at risk, setting a deposit limit and enabling reality check reminders is a good baseline habit. These tools cost nothing and take less than two minutes to set up from your tb baji account settings.

Section 5

Self-Exclusion

Self-exclusion is the strongest protective measure available on the tb baji platform. If you feel that gambling is causing harm — to your finances, your relationships, or your wellbeing — we strongly encourage you to activate self-exclusion without hesitation. This is not an admission of failure; it is a responsible, courageous decision, and tb baji will support it fully.

Available Self-Exclusion Periods

6 months — suitable if you want a medium-term break to reassess your relationship with gambling.
1 year — recommended for players who recognise a pattern of problematic behaviour and want meaningful time away.
3 years — for players who require an extended period of distance from gambling platforms.
5 years — for players with a serious gambling problem who need a long-term solution.
Permanent (indefinite) — for players who wish to close their account permanently with no option to return. This decision is irreversible.

What Happens During Self-Exclusion

When you activate self-exclusion on tb baji, the following measures take effect immediately and without exception:

Your account is suspended. You will not be able to log in, place bets, play casino games, or access any gambling features on the platform.
All promotional and marketing communications from tb baji are stopped immediately. You will not receive bonus offers, SMS promotions, or email campaigns for the duration of your exclusion.
Your account balance remains accessible for withdrawal only. You may contact support to process a withdrawal of any remaining funds — this is the only account action permitted during self-exclusion.
Any pending bonus funds or wagering requirements are forfeited upon activation of self-exclusion.
tb baji will take all reasonable steps to prevent the creation of a new account by a self-excluded player. If you attempt to register a new account during your self-exclusion period, it will be closed and any deposits returned.

How to Activate Self-Exclusion

Self-exclusion can be requested in any of the following ways:

Via account settings: Log in → Account Settings → Responsible Gaming → Self-Exclusion → Select period → Confirm.
Via live chat: Contact our 24/7 support team on the platform and request self-exclusion. The agent will action it immediately during your conversation.
Via email: Send a request to [email protected] from your registered email address, stating the exclusion period you wish to apply. We will confirm activation within 24 hours.

Important: Self-exclusion on tb baji applies to the tb baji platform only. If you have accounts on other gambling platforms, you will need to contact each one individually to apply similar restrictions. We recommend speaking to a gambling support organisation (see Section 6 below) for advice on multi-platform self-exclusion strategies.

Section 6

Support Resources

If you are concerned about your gambling or that of someone you know, professional support is available. tb baji encourages all players experiencing gambling-related difficulties to seek help from qualified organisations. The following resources provide confidential, non-judgmental support.

tb baji Support Team

Our dedicated support team is available around the clock — 24 hours a day, 7 days a week — at Bangladesh Standard Time (BST, UTC+6). They are trained to handle responsible gaming enquiries with sensitivity and discretion. You can reach us by:

Live chat — available directly on the tb baji platform at any time.
Email — [email protected] (responses within 24 hours; urgent cases prioritised).
WhatsApp — +880 1700-000000 (available during BST business hours).

International Problem Gambling Support

In addition to contacting tb baji directly, we recommend the following internationally recognised organisations that provide gambling support services:

Gamblers Anonymous (GA) — an international peer-support fellowship for people with a gambling problem. The GA 20-question self-assessment is a well-respected tool for evaluating gambling behaviour. Information is available at gamblersanonymous.org.
GamCare — a UK-based organisation providing information, advice, and counselling for people affected by gambling harms. GamCare operates the National Gambling Helpline and offers free online chat support at gamcare.org.uk.
Gambling Therapy — a global online support service offering free practical advice and emotional support to anyone affected by problem gambling, including in Bangladesh and the South Asia region. Available at gamblingtherapy.org.
BeGambleAware — an educational and support resource that helps people make informed decisions about gambling and provides access to specialist support. Available at begambleaware.org.

Confidentiality: All responsible gaming conversations with the tb baji support team are handled in strict confidence. Seeking help will not affect the status of your account unless you choose to activate a protective tool such as self-exclusion.

Section 7

Self-Assessment

The following questions are designed to help you reflect honestly on your gambling habits. This is not a diagnostic tool, but a starting point for self-awareness. If you find yourself answering "Yes" to several of these questions, we encourage you to speak with our support team or one of the organisations listed in Section 6.

1. Do you spend more money on gambling than you originally intended when you started a session?

Never Sometimes Often Always

2. Have you ever tried to win back money you lost by gambling more?

Never Sometimes Often Always

3. Have you borrowed money or sold belongings to fund your gambling?

Never Sometimes Often Always

4. Do you feel restless or irritable when you try to cut down or stop gambling?

Never Sometimes Often Always

5. Has gambling caused problems with your family, friends, work, or finances?

Never Sometimes Often Always

6. Do you gamble to escape stress, anxiety, or personal difficulties?

Never Sometimes Often Always

Note: This self-assessment is for personal reflection only and does not constitute a clinical evaluation. If you are concerned about your gambling behaviour, please contact a qualified support organisation or reach out to the tb baji support team directly.

Section 8

Contact & Next Steps

If anything on this page has resonated with you, the most important next step is to reach out. Whether you want to set a deposit limit, activate a cool-off period, begin self-exclusion, or simply talk through your concerns, the tb baji responsible gaming team is here to help — without judgment, without pressure, and in complete confidence.

You can also review our Terms & Conditions and FAQ pages for further information about account management, withdrawal procedures during a cool-off period, and how protective tools interact with active bonuses.

Remember: gambling at tb baji should always be a choice made freely, within your means, and for entertainment. If it ever stops feeling that way, we are here — and so are the professional support organisations listed in Section 6. You do not have to navigate this alone.

Quick Actions: To activate any responsible gaming tool right now, log in to your tb baji account and navigate to Account Settings → Responsible Gaming. All tools are available immediately — no forms to fill out, no waiting lists. If you need assistance, our 24/7 live chat team is ready to help you set up any limit or restriction within minutes. Contact us at .

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Now that you know the tools and resources available to you, explore tb baji's full range of cricket betting, casino games, and slots — with confidence that you are always in control of your experience.

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